We offer fast and secure shipping across India:

• Processing Time: 1-2 business days after payment confirmation
• Delivery Time: 4-5 business days across India
• Free Shipping: On all prepaid orders
• Secure Packaging: Tamper-proof, elegant boxes
• Real-time Tracking: Email/SMS updates with tracking links

We offer a customer-friendly return policy:

• Return Window: 30 days from delivery date
• Condition: Unworn, undamaged, with original packaging
• Refund Process: 5-7 business days after return approval
• Size Exchanges: Free size exchanges within 15 days
• Custom Orders: Non-returnable unless defective

Finding the perfect fit is easy with our sizing guide:

• Ring Sizing: Use our printable ring sizer or visit any local jeweller
• Bangle Sizing: Measure your wrist circumference and add 1-2 cm
• Online Tools: Interactive sizing calculator on product pages
• Size Chart: Detailed size conversion charts available
• Free Exchanges: Size exchanges within 15 days

Your security is our top priority:

• SSL Encryption: 256-bit SSL encryption for all transactions
• PCI Compliance: We are PCI DSS compliant
• Secure Gateways: Integration with trusted payment gateways
• Data Protection: We never store your card details
• Multiple Options: UPI, cards, net banking, and COD available

Yes, we offer personalized jewellery services:

• Engraving: Personal messages, names, or dates
• Custom Designs: Work with our designers for unique pieces
• Stone Selection: Choose specific gemstones and settings
• Size Adjustments: Custom sizing for rings and bangles
• Delivery Time: 7-15 days for custom orders

Proper care ensures your jewellery lasts a lifetime:

• Storage: Store in separate pouches to prevent scratches
• Cleaning: Use mild soap and warm water, avoid harsh chemicals
• Polishing: Professional cleaning recommended annually
• Avoid: Perfumes, lotions, and swimming pools
• Insurance: Consider jewellery insurance for valuable pieces

Make your gifts extra special with our packaging options:

• Gift Wrapping: Elegant gift boxes with ribbons
• Personal Messages: Add handwritten notes
• Luxury Packaging: Premium boxes for special occasions
• Gift Cards: Digital and physical gift cards available
• Bulk Orders: Special packaging for corporate gifts

Enjoy great savings with our regular offers:

• First Order: 10% off on first purchase
• Seasonal Sales: Up to 50% off during festivals
• Loyalty Program: Earn points on every purchase
• Bulk Discounts: Special rates for multiple items
• Newsletter Offers: Exclusive deals for subscribers

We're here to help you 24/7:

• Email: orekaccessories@gmail.com
• Instagram: @orekdotin
• Live Chat: Available on website during business hours
• Response Time: Within 2-4 hours
• Business Hours: Monday to Saturday, 9 AM to 8 PM