Last updated: 13/06/2025

Shipping Timeline

• Processing Time: All orders are processed within 1-2 business days after payment confirmation.
• Shipping Time: Once shipped, your order will typically be delivered within 4-5 business days across India.
• Please note that deliveries may be delayed slightly during high-volume periods (e.g., festivals, launches).

Shipping Coverage

• We currently ship PAN India via trusted logistics partners.
• For remote or non-serviceable pin codes, we will notify you by email or phone if an alternative delivery arrangement is needed.

Shipping Charges

• Free Shipping on all prepaid orders across India.
• COD Charges (if applicable) will be mentioned at checkout.

Order Tracking

• Once your order is shipped, you will receive an email or SMS with your tracking details.
• You can track your package anytime via the link provided.

Shipping Delays

While we strive to deliver on time, certain factors beyond our control (natural calamities, strikes, carrier delays) may affect delivery timelines. In such cases, our support team will keep you updated and assist with tracking or resolution.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout. Orek will not be held liable for delays or failed deliveries due to incorrect or incomplete addresses.

Packaging & Security

All products are securely packaged in tamper-proof, elegant boxes to ensure they arrive in pristine condition. If your package appears tampered with or damaged upon delivery, please contact us immediately before opening.

Lost or Undelivered Orders

In the rare case of a lost package or non-delivery, please notify us within 48 hours of the expected delivery date. We will coordinate with the courier service to resolve the issue promptly.

Contact Us

For any shipping-related queries, feel free to reach us at:

• Email: orekaccessories@gmail.com
• Instagram: @orekdotin

Policy Updates

Orek reserves the right to update this shipping policy without prior notice. Changes will be posted on this page.