— Why Orek
We built this brand to fix 4 broken promises
Every other brand in this space makes these promises. We're the first to actually keep them.
01
The Warranty Gap
A warranty that means replacement — not a voucher
Others
₹400 store credit on a ₹3,000 purchase. Called out publicly as misleading.
Orek
Tarnishes within 1 year? We replace it. Free. No conditions. No store credit.
To claim: WhatsApp us a photo. We verify and dispatch your replacement within 5 working days. That's the entire process. There is no fine print below this sentence.
02
The Pricing Gap
You shouldn't pay for a celebrity's brand deal
Others
Inflated MRP, constant "40% off" sales, celebrity markup baked into every price.
Orek
We show you every rupee on each product page. One real price. Always.
We show you the cost breakdown on every product page — metal, plating, labour, packaging, our warranty fund, and our margin. Nothing hidden.
03
The Service Gap
One human. One conversation. Resolved in 48 hrs.
Others
4 agents, conflicting info, 3-week waits. Customers say they were "ghosted."
Orek
WhatsApp us. One person handles your case start to finish. 48-hr resolution.
We don't use ticket systems. We don't send templated responses. A real person will talk to you and solve your problem.
04
The Returns Gap
30 days — not 2 days
Others
2-day return window. Gift opened on day 3? Sizing issue? You're stuck.
Orek
30 days. Free pickup from your door. Full refund. Real money, not store credit.
Message us on WhatsApp, we schedule pickup within 2 days, refund within 5 days of receiving. That is the complete policy.